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"Doubt is our product" (B&W, 1969) < PREVIOUS | 247128 | NEXT >
From: anne@tobaccodocuments.org
Date: Fri, 12/30/05

Anne LandmanPosting Date:  Friday, December 30, 2005
Smoking and Health Proposal
Document Date: 1969
Length: 9 pages
Bates No.: 690010951/0959
URL of this Posting, with images:
http://tobaccodocuments.org/landman/332506.html
URL of Document Images only: http://legacy.library.ucsf.edu/tid/rgy93f00 

    This 1969 Brown & Williamson (B&W) document discusses using cigarette
advertising to "counter the anti-cigarette forces" by including defensive
editorial text in the ads. The document states,
  "Doubt is our product, since it is the best means of competing with the 'body
of fact' [linking smoking with disease] that exists in the mind of the general
public. It is also the means of establishing a controversy...if we are
successful in establishing a controversy at the public level, there is an
opportunity to put across the real facts about smoking and health."

   An educated guess is that this document was authored by R.A. Pittman, Senior
Brand Marketing Supervisor at B&W from 1968-70, with help from B&W marketing
executives John Blalock, Charles I. McCarty and Corny Muije. This assumption is
based on a memo ordering the project written by J.W. Burgard, Executive Vice
President of Sales and Public Relations at B&W in 1969. This memo  has a Bates
number adjacent to the "Smoking and Health Proposal" (Bates Number:
690010960/0961 URL: http://legacy.library.ucsf.edu/tid/sgy93f00)

    The objectives of the proposal (found in another adjacent document) are
remarkable for the callous attitude towards public health and the tragedy upon
humanity that they represent:

  "Objective No. 1: To set aside in the minds of millions the false conviction
that cigarette smoking causes lung cancer and other diseases; a conviction based
on fanatical assumptions, fallacious rumors, unsupported claims and the
unscientific statements and conjectures of publicity-seeking opportunists.

  Objective No. 2: To lift the cigarette from the cancer identification as
quickly as possible and restore it to its proper place of dignity and acceptance
in the minds of men and women in the marketplace of American free enterprise.

  Objective No. 3: To expose the incredible, unprecedented and nefarious attack
against the cigarette, constituting the greatest libel and slander ever
perpetrated against any product in the history of free enterprise...

  Objective No. 4: To unveil the insidious and developing pattern of attack
against the American free enterprise system, a sinister formula that is slowly
eroding American business with the cigarette obviously selected as one of the
trial targets."

  [Taken from Starting Bates Number: 690010962,  URL:
http://legacy.library.ucsf.edu/tid/tgy93f00)

-----------------------------------------------------------
  Notes 

  The ads discussed in these documents were developed. They were ads for KOOL
cigarettes that contained editorial text about smoking and disease. The ads were
called "Adios II with Side Copy" and "Adios II with Bottom Copy." Documents show
B&W did extensive copy testing of these ads with focus groups: 

  Title: KOOL PRINT ADVERTISEMENTS "ADIOS IT WITH SIDE COPY""ADIOS IT WITH
BOTTOM COPY"REPORT B+W-69-22 EXTENDED SERVICE 
  Document Date: 19690000 
  Document Type: MRPT, MARKETING REPORT;ADVE, ADVERTISEMENT;CHAR, CHART;ENVE,
ENVELOPE;FILE, FILE FOLDER/BINDER COVERS/BLANK PAGES;FOOT, FOOTNOTES;OUTL,
OUTLINE;QUES, QUESTIONNAIRE,
ADVERTISEMENT;FORM;FILE;LIST;GRAPHIC;REPORT;CORRESPONDENCE 
  Bates Number: 690006218/6316 Page Count: 100 Collection: Brown and Williamson 
  URL: http://legacy.library.ucsf.edu/tid/enm40f00

  Title: KOOL PRINT ADVERTISEMENTS "ADIOS II WITH SIDE COPY" "ADIOS II WITH
BOTTOM COPY" REPORT B&W-69-22 EXTENDED SERVICE 
  Document Date: 19690000 
  Document Type: MRPT, MARKETING REPORT;CHAR, CHART;QUES, QUESTIONNAIRE,
FORM;GRAPHIC;REPORT 
  Bates Number: 689016814/6922 
  Page Count: 109 
  Collection: Brown and Williamson 
  URL: http://legacy.library.ucsf.edu/tid/wxm40f00

  We were unable to find actual copies of the ads or where they ran.

  Thanks to Ray Goldstein of San Francisco for forwarding today's document, the
"Smoking and Health Proposal."

-----------------------------------------

  Quotes: 

  [From the bottom of Bates Page 690010953]

  In thinking over what we might do to improve the case for cigarettes, I have
looked at the problem somewhat like the marketing of a new brand. Here is a
chart where I have defined the basic marketing elements which I see in the
smoking and health problem. Our consumer I have defined as the mass public, our
product as doubt, our message as truth -- well stated, and our competition as
the body of anti-cigarette fact that exists in the public mind. We have chosen
the mass public as our consumer for several reasons: - This is where the
misinformation about smoking and health has been focused. - The Congress and
federal agencies are already being dealt with--and perhaps as effectively as
possible--by the Tobacco Institute. - It is a group with little exposure to the
positive side of smoking and health. - It is the prime force in influencing
Congress and federal agencies--without public support little effort would be
given to a crusade against cigarettes. Doubt is our product since it is the best
means of competing with the "body of fact" that exists in the mind of the
general public. It is also the means of establishing a controversy. Within the
business we recognize that a controversy exists. However, with the general
public the consensus is that cigarettes are in some way harmful to the health.
If we are successful in establishing a controversy at the public level, then
there is an opportunity to put across the real facts about smoking and health. 
Doubt is also the limit of our "product". Unfortunately, we cannot take a
position directly opposing the anti-cigarette forces and say that cigarettes are
a contributor to good health. No information that we have supports such a claim.

-------------------------------------

  Company 
  Brown & Williamson 
  Region 
  United States 
  Named Person 
  Blalock, John V. (TI Public Relations Committee) 
  B&W Executive: TI PR Committee 
  Foote, Emerson (Ad exec.; Promoted Lucky Strikes in 1930s) 
  Muije, Corny S. (Mgr., Market Research B&W) 
  Manager, Market Research
  Yeaman, Addison (B&W Vice President) 
  General counsel for B&W. CTR Chairman/President 1975-1981
  Named Organization 
  Tobacco Institute 
  Litigation 
  10004026 
  10004045 05583 
  10003108 00933 
  10004026 04295 
  10004026 04660 
  10004042 11536 
  10004042 00069 
  10004013 00069 
  10004027 00015 
  Type 
  SPCH, SPEECH/PRESENTATION 
  MEETING MATERIALS 
  Subject 
  Corporate strategy 
  advertising campaign 
  industry activity 
  industry strategy 

--------------------------------------------------------------------------------

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Past postings of Doc-Alert are in the archives, which can be accessed at
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Anne Landman 

Tobacco Document Research and Consulting

3301 Irving

San Francisco, CA 94122

(970) 216-9842

anne@tobaccodocuments.org

 
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